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Collections Specialist

Van Nuys, CA

Responsibilities of the position include, but are not limited to, the following:

  • Monitor the company’s accounts receivable.
  • Contact customers with overdue accounts; attempt to collect overdue amounts.
  • Resolve customer issues and complaints.
  • Submit regular reports on status of unpaid accounts and any repayment progress.
  • Handle chargebacks, reconciliations and wire transfers.
  • Create daily deposit cash reports.
  • Go to various marketplace websites and import payments for all daily incoming wires to excel file.

Qualifications:

  • Moderate Excel experience
  • Accounting experience
  • Ability to work independently
  • Quick learner, patience and stress management
  • Problem solving skills – ability to take initiative and resolve issues
  • Critical thinking skills
  • Detailed oriented

Additional Skills:

  • Advanced Excel
  • Pivot Table
  • V-Lookup
  • Outlook
  • SUMIF Formula Functions
  • Spreadsheets Programs
  • Database Systems
  • QuickBooks

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