Job description

Overview
We are seeking a dedicated and experienced Property Manager to ensure the upkeep and management of CLIENT properties to offer secure, well-maintained, and affordable housing. Effectively oversee designated buildings to generate income, preserve the property, offer a high-quality living space for residents, and foster positive relationships with the community and staff members.

Responsibilities

1. Reside on-site in designated unit

2. Manage staff, assign tasks, provide training, and evaluate performance

3. Collect rents and issue receipts

4. Process payments using Yardi software

5. Organize and maintain resident files

6. Maintain confidentiality of resident information

7. Submit and follow up on work orders in Yardi

8. Supervise pest control activities

9. Order supplies such as linens, bathroom paper goods, and office supplies

10. Provide required reports to management

11. Address resident complaints, requests, and suggestions for resolution

12. Conduct monthly inspections of units

13. Supervise cleaning of common areas

14. Manage unit turnover process

15. Conduct monthly resident meetings

16. Refer residents to support services as needed

17. Coordinate with outside vendors for required work

18. Ensure property meets life safety requirements and preventive maintenance standards

19. Manage petty cash for assigned properties

20. Perform Assistant Manager duties in absence of Manager

21. Maintain property log books

22. Serve violations and legal notices

23. Coordinate move-outs, inspections, and security deposit accounting

24. Maintain regular office hours

25. Check and respond to emails at least three times daily

26. Use Outlook calendar for scheduling appointments and audits

27. Follow preventive maintenance guidelines for building upkeep

28. Adhere to company policies and procedures outlined in employee handbook

29. Respond to after-hours emergency calls

30. Provide assistance at other properties as needed

31. Perform additional tasks as required, such as trash removal, restroom stocking, and unit cleaning.

A. Requirements

- Strong customer service skills

- Proficiency with computers

- Knowledge of property management

B. Education

- High school diploma or GED required

C. Experience

- Background in property management preferred

- Experience supervising employees preferred

- Previous experience in customer service or people-related business preferred

D. Skills

- Effective communication with diverse individuals

- Strong written and verbal communication skills

- Excellent interpersonal skills

- Leadership abilities

- Conflict resolution skills

- Basic math skills

- Proficiency with general office equipment and computer software

- Strong organization and time management skills

- Ability to multitask effectively

E. Reasoning Ability

- Strong problem-solving skills

- Ability to maintain confidentiality

- Ability to work well under pressure and respond effectively in difficult situations

F. Certificates, Licenses, Registrations

- Valid California ID or Driver's License required

G. Physical Demands

- Ability to lift up to 25 pounds

- Ability to walk, climb stairs, push, pull, and stand for extended periods

H. Work Environment/Work Schedule

- Full-time position, 40 hours per week

- May be required to respond to after-hour emergencies

HEALTH REQUIREMENTS

All new employees are required to complete a physical examination and drug screening upon hire.

SPECIAL REQUIREMENTS

All new employees must pass a background screening check, which includes verifying education, previous work experience, and criminal background.