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Family Service Assistant

Richmond, CA

Responsibilities of the position include, but are not limited to, the following:

  • Establishes a supportive, collaborative, engaging relationship with families.
  • Conducts family assessments and develops individualized Family Partnership Agreements to provide necessary services, resources, and follow-ups.
  • Supports families with emergency assistance or crisis intervention.
  • Serves as a liaison to initiate referrals and ensures follow through to confirm that services are beneficial and effective within the program and with community agencies.
  • Assists families in locating sources of health and dental care and encourages their involvement in the health care system.
  • Completes required screenings and maintains accurate health, nutrition, and other required records. Will do follow-ups as requested by Content Experts and Coordinators/Managers.
  • Recruits, determines eligibility, and enrolls children into the federally funded Head Start and state funded Child Care programs. Ensures eligibility compliance with both the federal and state programs.
  • Completes initial certification and recertification interviews. Processes verification needs and eligibility requests from parents.
  • Prepares childcare contracts, sends Notice of Action, and Requests for Eligibility Verification.

Qualifications:

  • Bilingual - Spanish speaking preferred.
  • Minimum of AA degree in social work or related field or Family Development Credential.
  • Minimum two (2) years of paid experience working with low-income groups is required; experience in a preschool environment is preferred.
  • Any combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying.
  • Record-keeping skills

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