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Ocean/Air Operations

Los Angeles, California

Key Responsibilities

  • Oversee the coordination of LCL/FCL Import Shipments from A to Z
  • Assist customers with the shipment process to include bookings, quotes/rates, tracking/tracing, scheduling pickups, and invoicing
  • Enter shipment data into the Company's system
  • Provide updates to clients on potential shipment delays in a proactive manner
  • Maintain strong relationships with steamship lines, trucking companies, etc.
  • Ensure compliance is met at all times for internal and external rules and regulations
  • Follow customer established SOPs at all times
  • Respond to internal and external emails/requests in a timely manner

Desired Qualifications

  • 5 years of experience in Import Operations for Ocean Freight
  • FCL and/or LCL Shipping Knowledge
  • Computer skills
  • Interpersonal skills
  • Cargo Wise is a MUST

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