We are looking for a Case Management Supervisor temp to enhance the quality of patient management, maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the full patient care cycle. Case manager duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client’s health and human services needed.

Hours: M-F 8am-5pm

$34-$35 Per hour

Responsibilities

• Responsible for supervision, performance appraisals, scheduling, coaching, staff development, hiring, training, and disciplinary action of the CCFA Floaters for all offices.
• In conjunction with other department supervisors, monitor and audit a sampling of work processed for quality assurance.
• Monitoring and approving department floater needs by reviewing requests and strategically allocating resources accordingly.
• Responsible for maintaining a knowledge and understanding of Title 5, Funding Terms and Condition, and Agency Policy.
• Work with department manager to conduct program evaluation, write progress reports monthly.
• Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
• Handle case assignments, draft service plans, review case progress and determine case closure
• Help clients achieve wellness and autonomy
• Facilitate multiple care aspects (case coordination, information sharing, etc)
• Arrange abeyances with social services, health and governmental agencies
• Record cases information, complete accurately all necessary forms and produce statistical reports
• Adhere to professional standards as outlined by protocols, rules and regulations

Requirements

• Proven working experience in case management, including medical, mental health care manager or a related job
• Education Requirement: Associate’s Degree in the field of Psychology, Sociology, Child Development, Social Work, Human Services, Family Studies, or related field (as approved) or 2 years equivalent related work experience. Bachelor's degree preferred.
• Excellent knowledge of case management principles, healthcare management and reimbursement
• Previous experience with psychological aspects of care
• Effective communication skills
• Excellent organisational and time management skills
• Familiarity with professional and technical emerging knowledge
• Problem solving skills and ability to multi-task
• Compassionate with teamwork skills

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